Rust & Pearls
(F)requently (A)sked (Q)uestions
FAQ
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Payment & Shipping
Once payment is received all orders placed Mon-Fri will generally ship in 1-2 business days. Orders placed Sat and Sun will be shipped within the next 2 business days. All orders will be shipped first class mail. Tracking number and shipping upgrades are available upon request. Rust and Pearls is happy to ship your item gift wrapped to a friend if desired.
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Returns
We accept returns up to 5 days after item(s) have been received. Customer will receive a full refund minus cost of shipping.
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Jewelry Care & Storage
Most R&P pieces contain a variety of aged vintage and new components. We recommend all pieces are treated delicately. None of our items are treated with any type of chemicals so tarnishing and "patina" will occur with time. Jewelry should be stored in a dirt-free and dry place preferably laying flat and not stacked on top of each other.
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Wholesale & Custom Orders
Please contact us with any custom order requests. We will try our best to make your ideas come to life.